Privacy Policy

Latest updated: July 4th, 2025

At Index SG Pte. Ltd., we value your privacy and are committed to protecting your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.indx.sg or engage with our services.

1. Personal Data We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and company details when you contact us, request a consultation, or subscribe to our newsletter.
  • Professional Information: Details about your business or financial needs shared during inquiries or engagements.
  • Website Usage Data: IP address, browser type, and pages visited, collected via cookies or analytics tools to improve our website experience.

2. How We Collect Personal Data

We collect personal data:

  • Directly from you when you fill out forms, email us, or interact with our services.
  • Automatically through cookies and similar technologies when you visit our website. You can manage cookie preferences via your browser settings.

3. Purposes of Collecting Personal Data

We use your personal data to:

  • Respond to your inquiries and provide our listed services.
  • Send you updates, newsletters, or marketing communications (with your consent).
  • Improve our website and services through analytics.
  • Comply with legal obligations under the PDPA.

4. Disclosure of Personal Data

We do not sell or share your personal data with third parties except:

  • With trusted service providers (e.g., cloud hosting or analytics providers) who are PDPA-compliant and act on our behalf.
  • When required by law or to protect our legal rights.
  • With your consent for specific purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.

7. Your Rights Under the PDPA

You have the right to:

  • Access or correct your personal data held by us.
  • Withdraw consent for the use of your personal data (where applicable).
  • Request information about how your data is used or disclosed.

To exercise these rights, contact us at jan@indx.sg. We will respond within a reasonable timeframe, as required by the PDPA.

8. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site performance. You can disable cookies through your browser, but this may affect website functionality.

9. International Data Transfers

If personal data is transferred outside Singapore, we ensure compliance with PDPA requirements, such as using contracts to ensure equivalent protection.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.

11. Contact Us

For questions, complaints, or to exercise your rights, please contact our Data Protection Officer at:

Email: jan@indx.sg

Address: 105 Cecil Street, #18-18 The Octagon, Singapore 069534

Phone: +65 9270 1243

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We are committed to addressing your concerns promptly and in accordance with the PDPA.

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